Subscriptions

Membership Questions?

• Call us: (717) 732-5552 ext. 1
• Email us: membership@epems.org

Cumberland County Residents

The subscription membership for residents of East Pennsboro Township, Cumberland County runs from September 1st to August 31st each year.

Perry County Residents

The subscription membership for residents of the Borough of Marysville and Rye Township, Perry County runs from May 1st to April 30th each year.

Why should I become a subscription member?

Your paid subscription provides unlimited pre-hospital emergency care and transportation services to emergency departments within Cumberland and Dauphin Counties.

Paid subscribers will not be responsible for any outstanding co-pays or deductibles not paid by health insurance for emergency medical services provided by East Pennsboro Emergency Medical Services or ALS services provided by PennState Health Life Lion, LLC.

Your paid membership will additionally cover copayments and deductibles for medically necessary scheduled basic life support transportation services, provided by East Pennsboro Emergency Medical Services, from a licensed healthcare facility to a licensed healthcare facility.

Public service and treatment/no transport charges will be waived for paid subscriber’s first three occurrences within the membership year.

Will my ambulance subscription follow me?

East Pennsboro Emergency Medical Services reciprocates with many surrounding EMS Agencies within Cumberland and Perry Counties. East Pennsboro Emergency Medical Services strives to respond to 100% of emergency calls in the community, but may not be available because of high call volumes in the community or surrounding areas. We have reciprocal agreements with some, but no all, surrounding ems agencies that will honor these membership guidelines. It is not a guarantee that outside agencies will honor memberships. Please contact us or the service provider to confirm reciprocation status.

How are we reimbursed for our services?

East Pennsboro Emergency Medical Services will submit a claim to your insurance for transportation services rendered and apply any payments received. If for some reason your insurance denies payment, you will be expected to assist in the appeal process with your insurance.

If insurance benefits are exhausted for some reason, we will write off any remaining balance for paid subscribers.

Public service and treatment/no transport charges are not typically paid by Health Insurance. These charges will be billed directly to person receiving these services.

I have medical insurance, do I need to be a subscription member?

Most insurance companies do not pay 100% of ambulance claims. If your coverage includes a deductible or co-pay, you may be left with a large out-of-pocket expense.

Additionally, paramedic (ALS) intercept is not separately reimbursed by the Medicare program. Paramedic intercept services may be billed directly to the patient.

Your Paid Subscription will Cover these Costly Expenses.

What should I do if my insurance company sends payment directly to me for services provided by East Pennsboro Ambulance Service?

Payments you receive directly from your insurance company should be immediately forwarded to East Pennsboro Emergency Medical Services. Failure to do so will result in the immediate termination of this subscription agreement and you will be responsible for payment of all outstanding balances.

What is not covered by this subscription?

• Alternative methods of non-emergency transportation, such as wheelchair and invalid coach (stretcher) transports, are not covered under this subscription program.
• Transportation services that do not meet medical necessity criteria for basic life support services.
• Any services provided for patient, family or physician convenience.
• Any charges related to excessive mileage.
• Services not provided by East Pennsboro Emergency Medical Services. Reimbursement will not be made for any services provided by covering agencies.
• Public service and treatment/no transport charges after the paid subscriber’s third occurrence within the membership year.

Additional questions?

CLICK HERE to complete your membership subscription application at the Ambulance Billing Office. For more information about the membership subscription program, please contact our business office (717) 732-5552.

Memberships must be in force at the time of service. Membership dues are non-prorated and non-refundable.